Accessibility Statement (UK)
This statement was last updated on 01/01/2026.
We at GOLDFINCH are working to make our site [enter site name and address] accessible to people with disabilities.
Our commitment to accessibility
GOLDFINCH is committed to making our website accessible and usable for everyone, including people with disabilities. We aim to provide a positive experience for all users and are continually working to improve the accessibility of our website.
Accessibility standards
We strive to make our website accessible in line with the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA compliance where reasonably possible. These guidelines help make web content more accessible for people with visual, hearing, motor, and cognitive impairments.
How accessible this website is
We work hard to ensure that:
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Text is clear and readable
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The website can be navigated using a keyboard
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Pages are compatible with common screen readers
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Images include alternative text where appropriate
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Colours are chosen to support readability and contrast
However, some parts of the website may not yet be fully accessible.
Known limitations
We are aware that:
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Some third-party content or tools used by sellers may not be fully accessible
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Older content may not fully meet accessibility standards
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Certain marketplace listings are created by independent sellers, and we cannot always control their formatting
We are actively working to address these issues where possible.
What to do if you have accessibility issues
If you have difficulty accessing any part of our website, or need information in a different format (such as large print or plain text), please contact us:
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Email: [support@yourwebsite.co.uk]
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Contact form: [link to contact page]
We aim to respond within [X] business days.
Reporting accessibility problems
If you find an accessibility issue that is not listed on this page, please let us know. Your feedback helps us improve our service for everyone.
Enforcement procedure
If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS) for advice:
Third-party content
As a marketplace, some content is provided by third-party sellers. While we encourage sellers to follow accessibility best practices, we cannot guarantee the accessibility of all third-party content.
Ongoing improvements
Accessibility is an ongoing process. We regularly review our website and make updates to improve usability and accessibility.
Last updated
This Accessibility Statement was last updated on 01/01/2026.